Are you looking to hire a Call Center Agency

for on-call taxi booking and dispatch services in UK & USA 


What We Offer

Inbound Call Center

We are your inbound Call Center. Whether you need us to handle calls on a 24/7 basis or supplement your team when they are overloaded, we will never miss your incoming call.

Data Entry Services

Need help with data management? We offer cost-effective data entry solutions. Whether you are seeking to acquire data such as email addresses, phone numbers or other marketing data.

24-hour Support

Transportation companies always struggle with the question, “Who will answer the phone in the middle of the night”?. We have the answer. We will answer the calls in the middle of the night.

Book & Dispatch

Never miss an incoming call or opportunity again! Our reservations and dispatch team will provide a prompt answer of your incoming calls. Whether you want us to answer them.


Our Mission & Vision

We are experts at answering calls requesting transportation services. Whether the order is for on-demand or pre-scheduled service, we provide superior customer service that exceeds expectations. Our technology-rich 24/7 operation has live, multilingual operators answering the needs of our clients and their customers in a friendly and efficient manner. We offer numerous communications and reservation platforms to meet a wide variety of needs while addressing each call to your specific requirements, rates, vehicles and policies. No one does it better than us.


Our Worthy Clients


Why Choose Us

Experienced Agents

All our service offerings come with highly skilled and experienced agents who will work closely with you and for you in order to perform the daily operations of your organization as per you need.

Quality Monitoring

Our Quality Assurance team has the ability to monitor screen agent's calls & provide scorecard feedback to improve the quality of service, ensure quality metrics, performance & continuous improvement.

Dedicated Solutions

We do not offer out-of-the-box, one-size-fits-all solutions. Instead, we take our time to understand your business and then create custom solutions according to your market needs, targets, and budget.


Our Numbers

125

Agents

8

Clients

5

Years in Industry


What Sets Us Apart

Fast Response Time

Data Privacy

Industry Experts

Worldwide Service

Well Trained Agents

24/7 Customer Support


Testimonials


Our Premises

Experience the epitome of modern infrastructure at our state-of-the-art call center agency equipped with cutting-edge facilities.

 

  • Uninterrupted power supply (UPS)
  • Backup electricity 24/7
  • Robust generators
  • Seamless operations
  • Uninterrupted customer service round the clock

About Us

Techease is a global dispatching company focused on reducing operational costs and improving the bottom line of our customer’s satisfaction. Our focused and refined dispatching center operates 24/7/365 within the limousine/Taxi industry. From the beginning we took advantage of globalization and utilized cost efficient solutions to create a centralized dispatch center.

Contact

+971 58 508 4788 | +1 (409 ) 995 1240

info@techeasesol.com

Zafar Heights, Main Double Rd, E 11/2 Islamabad, 44000

605, Al Saud Tower, Al Qusais, Dubai, UAE

©Techease Solutions